We're looking for Cluster Head - Ops to plan and execute strategic initiatives which lead to overall growth of the company. We're looking for an all-time hustler previously working in Operations/supply domain and to spearhead the strategy, build the team, and execute our end-to-end growth efforts. The ideal candidate will have a strong ability to think strategically about business and product opportunities, and a demonstrated track record of leadership. A keen sense of ownership, speedy execution, and hustle is a must.

What You'll Do:

- Primary responsibility is to support the growth and efficiency of city operations. Using your influencing skills, together with data analysis and creativity in - getting stuff done-, you will be able to drive through improvements and positively collaborate with the team.

- Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies.

- Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies.

- Acquire, train and retain our partners on the platform to always maintain adequate supply for the demand.

- Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity.

- Able to strategize projects to increase city performance and constantly innovate the process flow of our operations.

- Accountable for achieving the operations and quality metrics.

- Work closely with technical and product team to solve bugs or introduce new features which could improve a seamless driver partner experience.

What You Need to Know/Have :

- Minimum 3 years of experience in operations management/Analytics/strategic consulting background with previous experience using data to drive business decisions. MBAs are preferred.

- Proficient in using Microsoft Excel, very strong analytical skills and data-driven; familiar with analysing and making decision based on numbers

- Fast learner and be comfortable working in a fast-changing start-up environment.

- The candidate should have experience managing P&L either in a single business unit or product vertical or in a general management capacity

- To fulfill a senior job role like this one, you must have evidence of on-going personal and professional development experience in previous job roles. You must also show experience in managing a large team at a more senior level, to demonstrate that you can administer a team effectively.

- Operations experience ideally from logistics, distribution, FMCG or internet marketplace businesses.

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