Human Resources at Ranolia Ventures
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Ranolia Ventures - Customer Service Role - International Voice Process (19-30 yrs)
International Voice Process
- Good communication
Language known : tamil, malyalam, odia, bengali
Qualification : Graduation
- 5 days working, 2 rotational off
- Salary Upto 17k in hand (Negotiable)
Shift : Rotational 24- 7 shifts
Age : 19-35 years
Mode of work : Work from Office
Job Location : Malad, Mumbai
Rounds of Interview :
- HR
- Amcat Round
- Operations Round (final round)
Documents required :
1) Updated resume
2) Aadhar Card
3) PAN Card
4) Educational documents
Responsibilities :
- Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
- Follow standard processes and procedures.
- Redirect problems to appropriate resources.
- Inbound calling for customer service.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Skills Required :
- Excellent Verbal
- Communication skills.
- Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
- Should be able to answer servicing questions.
- Good Personality and discipline.
Note : Fresher's can also apply
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