Ramani Cars - Manager - Telesales (3-5 yrs)
Automobile experience candidates will be given preference
Telesales Manager Job Description (Location : Coimbatore, Tamil Nadu)
We are looking to for an experienced Telesales Manager to head our Telecalling Department. As a Telesales Manager, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.
To ensure success as a telesales manager, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch telesales manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.
Telesales Manager Responsibilities :
- Meeting with sales managers to discuss telesales strategies.
- Training junior telesales staff.
- Writing sales scripts and customer answer sheets.
- Managing the telesales team and assisting junior staff.
- Setting weekly and monthly Calling targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting Tele sales reports.
Telesales Manager Requirements :
- Bachelors degree in any discipline
- Previous experience working as a telesales manager for at least 3 years
- Experience in telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Good verbal and written communication skills.
- Ability to work well under pressure.
- Ability to write and present reports.
- Good working knowledge of MS Office
- Strong organizational skills.
Interested candidates meeting the above requirement may please send your resume
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