RailRecipe - Executive - Customer Care (0-1 yrs)
- To accept food orders and call back for order confirmation
- To process orders in a mannered way
- To coordinate with the vendors and marketing team
- Responsible for complete customer support
- To take feedback and follow up delivery information per order
- To manage complaints of individual customers
- To contribute operations information and recommendations for strategic plans and reviews
- To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints
- Maintain relationship with key operations vendors
- To accomplish operations and organization mission by completing related results as and when required
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
