Job Description : Sales Supervisor :

- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

- Creates relationships and identifies customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories, and overall performance.

- Applies extensive sales experience, knowledge, and expertise to act as the subject matter expert in each department. This includes validating or approving product pricing, signage, availability, and display functions of all ad items.

- The Sales Supervisor has day-to-day operational responsibility for the Sales Development Representatives on the team. The position is responsible for onboarding new team members and helping the Director drive the execution of targeted sales plans for the team.

Duties & Responsibilities :

- Supervises team members and helps answer any day-to-day related questions to help inspire goal achievement.

- Delivers a significant portion of the training content for new team members including conducting sales role-play sessions to ensure the proper delivery of the sales scripts and handling common objections.

- Coaches and works with team members to help convert sales quotes to order opportunities and ensure positive movement in the sales cycle.

- Recommends changes to sales techniques based on team sales best practices or has learned from various training sessions.

- Identifies operational issues and suggests possible improvements.

- Ensures team members understand and comply with all team objectives, performance standards, and policies.

- Answers questions regarding best practices or difficult calls from team members.

- Approves timecards for team members and handle other time off operational requests within the Kronos system.

- Ensures account updates are taking place in CRM and other related system tool

- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

- Creates relationships and identifies customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories, and overall performance.

- Applies extensive sales experience, knowledge, and expertise to act as the subject matter expert in each department. This includes validating or approving product pricing, signage, availability, and display functions of all ad items.

- The Sales Supervisor has day-to-day operational responsibility for the Sales Development Representatives on the team. The position is responsible for onboarding new team members and helping the Director drive the execution of targeted sales plans for the team.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.