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19/03 Neethu Dharan N
HR at Agentdesks Tech Pvt Ltd

Views:177 Applications:25 Rec. Actions:Recruiter Actions:1

Radius - Customer Support/Product Support/Technical Support Role (1-3 yrs)

Bangalore Job Code: 67549

I would like to suggest you have a look at the below-mentioned opportunity.

About us:

Radius (formerly Agentdesks) is a San Francisco based real estate agent networking + referral platform. Our vision is to empower independent real estate agents around the world in creating a frictionless workflow in buying or selling properties for consumers. Started in August-2015, we are the fastest growing RE network.

We are looking to build an excellent team of engineers with importance given to quality over quantity. We are backed by some of the biggest names in the valley - Pete Flint (Founder @ Trulia, partner @ NFX, Tim Guleri (Partner @ Sierra ventures), Bobby Yazdani (Partner @ Cota), Gokul Rajaram (Head of product @ Square, Head of Product @ Google Adsense & Facebook Ads) amongst many others.

Website

https://www.radiusagent.com

Headquarters

San Francisco, CA

Year founded

2015

Company size

11-50 employees

Specialties

Real Estate, Professional Networking

Address :

Workshaala, Building number 154, 5th Sector, Next to Devi Eye Hospital, Jakkasandra, HSR Layout, HSR Layout, Bengaluru, Karnataka 560102

More info :

https://www.linkedin.com/company/radiusagent/

https://www.linkedin.com/in/bijuashokan/

https://www.linkedin.com/in/sanyag/

https://www.linkedin.com/in/raghavneon/

https://www.linkedin.com/in/raghunathan-a-13604730/

https://www.linkedin.com/in/siddarthan-sarumathi-pandian-a3aa9943/

https://www.linkedin.com/in/iranjith4/

https://www.linkedin.com/in/mithran-natarajan-36b02654/

https://www.linkedin.com/in/shailybindra/

https://blog.radiusagent.com

https://www.youtube.com/watch?v=u_-hZqdL_Cs

https://www.youtube.com/watch?v=FvevzvFr3WE

Customer Support Or Product Support OR Technical Support

Description " 

Demonstrates higher level knowledge and skills within own discipline. Solves varied and moderately complex problems. Exhibits knowledge of the company, processes, and customers.

Key Responsibilities :

- Understand, research, and resolve internal and external application and issues of moderate difficulty. Independently learn and investigate customer's high-value problem (HVP), systematic bug or systematic software failures.

- Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.

- Provide ongoing training to customers for technical and systems issues.

- Provide assistance in the analysis of customer performance, integration and database management issues.

- Deliver updates and reports to managers, partners.
 
Functional Knowledge :

Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise :

- Understands key business drivers; uses this understanding to accomplish own work

Leadership : No supervisory responsibilities but provides informal guidance to new team members

Problem Solving : Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact : Impacts quality of own work and the work of others on the team; works within guidelines and policies
 
Interpersonal Skills :

Explains complex information to others in straightforward situations

Education Qualifications :

Bachelor's Degree with 1-2 Years of Experience

Please let me know if you are interested to have a discussion regarding this.

Neethu Dharan N
Human Resource | TA

 | 8921055350 | radiusagent.com

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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