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27/07 Yamini
AM-HR at RachTR Chemicals Pvt Ltd.

Views:25 Applications:10 Rec. Actions:Recruiter Actions:0

RachTR - Senior Executive - Technical Support (1-4 yrs)

Delhi NCR Job Code: 284828

Position : Senior Executive/AM - Technical Specifications

Reports to : Manager - Technical Specifications

Status : Permanent Full-time

Department : Technical Specification Group (TSG)

As a Senior Executive/AM - Technical Specifications, you'll need to:

Experience : 1-2 years / 3 years

Role & Responsibilities :

- To provide technical support to Sales Representatives and customers by managing the site issues like product failure issues, application issues or site application area.

- Investigating unusual or unsatisfactory product performance to determine root cause and preventive action.

- To draw the Technical awareness among the clients and customers for the portfolio and ensure product approvals in assigned territory.

- Prepare and provide technical specifications of construction solution systems to the Consultant, Architects, PMCs and Developers for the approval of products to be used in the project.

- Coordinating with the Core Sales team and clients for the better and systematic service ability.

- To conduct training, seminars, presentation on client place and network for ensuring the market presence. Training the applicators, engineers and consultants with the new technology developments.

- Visiting customers with/without sales and engineering representatives to deliver technical presentations.

- To manage a technical force team to conduct onsite mock-ups, demonstrate the performance of products and provide regular onsite technical support.

- Traveling (as and when) required to visit customers within the assigned territory.

Skills Required :

- Excellent communication

- Client relationship management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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