QtPi - Executive - Customer Success (2-5 yrs)
Required Skills :
- Excellent verbal presentation and communication skills.
- Must be an Independent thinker and possess the ability to make new connections
- Work with strategic people and align with Quality STEM education at scale
- Negotiate a win-win deal and should also be able to provide insights on client-to-business interactions
- Should be able to improve customer experience through product support, and handle customer complaints and requests.
- Ability for fast redressal of customer grievances and actionable items.
- Evangelize product and generate Revenue Growth by upselling
- Possess excellent project management, multi-tasking, and time management skills and also an understanding of how to manage competing priorities across multiple stakeholders in a complex environment.
- Demonstrated record of handling existing customers in a B2C environment. Excellent in building stakeholder/Client relationship across levels
- Work closely with the R & D team and mentors to bring best class STEM education to every child. Should have ability to prepare and interpret flow charts, work breakdown, and schedules.
- Opportunity to work with small & agile team to convert vision into strategy and execution
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
