CUSTOMER SUPPORT EXECUTIVE

Full Job Description :

WE ARE HIRING! ProX PC family is looking for another member. If you have a minimum 1 year of experience in managing Customer support, our doors are open for you!

- We at ProX PC manufacture custom-built PCs as per the user's purpose and we ensure to provide them a peaceful experience. Our users will be able to get post-sales support as well and can focus their energy and time doing their tasks rather than fixing something with which they aren't familiar. ProX PC is a custom PC manufacturer with Pan India e-commerce operations. We at ProX PC would like to make computers as per your specific purpose and need. ProX PC creates a platform where you can easily able to configure your own well-optimized computer according to your selected application. Our team makes sure to provide a hassle-free experience and also offer post-sales support as well.

Location: Delhi

Responsibilities:

- Interact with customers via Calls and resolve their queries -Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries. -Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Ensure customer satisfaction and provide professional customer support.

- Follow company process accurately and efficiently.

Requirements :

- Proven Work Experience of 1 year in Customer Support.

- Education Qualification - Any graduate.

- Excellent communication skills and English and Tamil is must.

- Proactive and self-sufficient individual who is action-oriented, solutions focused.

Job Type: Full-time

Salary: - 15,000.00 - 20,000.00 per month

Benefits:

- Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you- ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, and volunteer programs keep you connected to your internal ProX PC community and causes that matter to you.

- The policy of ProX PC is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

- ProX PC is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with different abilities.

Schedule :

- Day shift

- Morning shift

Ability to commute/relocate :

- Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience :

- Total work: 1 year (Required)

- Customer service: 1 year (Required)

Language:

- Tamil (Preferred)

- English (Required)

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