We are looking to onboard a Customer Success associate.

Key Responsibilities

Customer Success Associate shall be doing the following things :

- Customer profiling (Gather info about the customers using various research techniques).

- To communicate with the customers if needed to gather additional info.

- Should be able to do a bit of market research.

- Make reports and analysis on customer segmentation.

Requirements

- 1-3 years of experience in customer support/success/relationship management.

- Understanding of IT Industry and its various aspects.

- Data collection on and around the clients through various websites Linkedin, Manta, Hoovers,, Insideview and many more. (Customer profiling)

- Profiling companies across industries based on revenue, employee strength, vertical etc.

- Excellent written and verbal communication skill

- Able to handle multiple task, Good interpersonal and analytical skill.

- Advanced word and excel computer skills are preferable.

- Should be able to communicate with clients via call/email/chat.

About Promobi Technologies:

ProMobi Technologies is based in Pune, Maharashtra. We are a Product and Services company providing top-notch Mobile and Web Application services to our clients and customers across the globe. We are one of the emerging new startups in India who are providing solutions for Enterprise Mobility Management (EMM).

About MobiLock Pro:

MobiLock Pro is an easy to use enterprise mobility management tool that allows organizations to secure, manage & control their company-owned Android devices remotely from the cloud-based Mobile Device Management Dashboard.

Brew Survey:

Brew Survey lets businesses create beautiful, intuitive, and engaging customer survey and feedback forms which are a delight to use. The businesses get real insight into their customers' sentiments, behaviours, and can analyze trends over time, which in turn help them make right choices.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.