Senior Executive -Talent Acquisiton at O And G Skills
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Product Support - Client Service - International Voice Process - Financial Services/IT/BPO (1-5 yrs)
Product Support Client Service (International Voice Process)
Job Location: Chennai, India
Work Experience: 1-5 years experience in the area of Client support / Customer engagement in the financial services/IT/BPO industries; Prior experience working with overseas clients will be an advantage.
Qualifications : BCom / BBA / BCS / MBA or Any Degree
Shift schedule : Will be required to work in shifts India & UK
Key Responsibilities :
Handle customer queries through calls/mails and live chat
Respond to customer queries based on their priority and urgency levels daily by identifying their cause and providing an appropriate solution
Work with internal departments when issues are identified and follow up to ensure quick resolution
Deliver excellent first line support for Customers from Hong Kong, Singapore, UK etc.
Key Technical Skills :
Experience managing complex customer issues
Good knowledge of MS Office
Knowledge of the financial industry, specifically fund data will be an added advantage though not mandatory.
P.Ashok
Senior Executive Talent Acquisition
O&G SKILLS INDIA PVT LTD
Dir : +91-44 4091 6149| Mob & Whats app : 73 58 78 93 68
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