Recruiter at High Tech Minds Pvt Ltd
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Product Advisor - Telesales - Matrimony Package (1-5 yrs)
Notice Period : Immediate
Shift Timings : Day Shift
Work Type : On Site
No of Openings : 20
Language : English, Telugu
Skills : Excel
Experience : 1 - 5 years
Qualification : 12th
Age : 18 - 30 years
Description :
Overview -
The Market Development team is our direct link to our customers and brings in the revenue. It includes sub-teams like Renewals, HVM (High-Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause..."What's the sale for today?"
Role -
As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is one who follows sales scripts and demonstrates exceptional communication, negotiation skills, and delivers a great customer experience.
What you will do in this role :
- Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products that would help them in their life partner search.
- Following the defined sales process to convert free members into revenue-paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making a required number of calls to follow up with inquiries that are not converted.
- Updating the details of follow-up in the system.
- Meeting daily talk time Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations.
- Interfacing with walk-in customers (if assigned the task), explaining to them the features of
- Shaadi.com/Centre and converting them to Premium Membership.
- Maintaining all documentation that pertains to the above responsibilities.
What you should have :
-1 year of relevant experience in Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills - verbal and written.
- Clear diction and clarity in speech.
- Minimum Qualification HSC.
- Brownie Points
- Bachelor's Degree.
- Fluency in Regional language.
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