- Join a market leader within Telecommunications

- Leadership Role

- Fantastic work culture

- Our client is a global provider of customized Business Process Outsourcing (BPO) services focused on offering innovative solutions for business clients from around the world. Our successful delivery model offers solutions covering complete customer lifecycle across BFSI, Gaming, Automotive, Healthcare, Telecom, Consumer Durables, eCommerce, Retail and Travel verticals leveraging collaborative models that are tailored to address the unique business challenges of each client and help them build brand loyalty and improve customer experience.

- We partner with our clients to help them stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.

- We are always persistent in our efforts towards unceasing enhancement and deliver on our promises, every time.

- We believe that working with our clients is like an opportunity that helps us generate mutual business values for our clients and us.

The Job

Your Responsibilities will include :

- Demonstrate effective interpersonal relationship with others.

- Maintain a positive climate for learning through appropriate research based classroom management strategies.

- Develop & publish classroom rules and guidelines.

- Maintain current curriculum & instructional practices.

- Should be able to understand the needs of the employees and judge what will work.

- To develop or assess materials that will help employees understand the subjects being taught.

- Will be able to decide the best programs to train their employees and meet the needs of the organization.

- Must have earlier provided training on the different Products of the clients.

- Must be friendly, clear & strong speaker.

- Should be able to prepare and deliver presentations.

- Prepare and deliver information to diverse audiences ensuring that you use an appropriate communication style, operate equipment correctly and represent the values of the Service.

Ideal Candidate

Skills Required :

- Must Have Excellent Communications Skills

- Atleast 1year experience as a Process Trainer in BPO industry

- Comfortable in 24X7 shifts

Preferred Candidature Criteria :

The candidate should be a Graduate

- Minimum 1 year experience required at same level.

- Should be flexible to work in US Shift.

- Must have prior experience into an International Telecom domain.

- Responsible for Conducting Classroom Training.

- Ready to work from office as and when required.

- Comfortable to work in US Shift basis the international shifts.

- Required immediate joiners.

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