Process Leader - Customer Service Operations (3+ years)

An exciting job opportunity for a key member having 3+ years of experience into customer service operations team. Looking for someone having hands on experience into providing efficient services to the clients while resolving their queries. If this sounds exciting, apply with us!

Location: Mumbai

Your Employer: An UK based organization specializing in financial, savings and investments organisation with a long-term outlook.

Responsibilities:

- Responsible for business process manuals and handling queries from clients and team members

- Providing efficient services to the customers and handling their complaints

- Coordinating workflows with the operational team members

- Managing the teams in the absence of team manager

Requirements:

- 3+ years of experience in servicing

- Minimum graduation (in any stream) is a must

- Excellent written and oral communication skills

- Excellent Process Knowledge in Servicing

- Good analytical and problem solving

- Competent in using MS Office Excel / Power point

What is in store for you?

- Exciting opportunities to grow personally and professionally

- A stimulating working environment with colleagues from top-tier institutes

- Fast track career growth

- A high-performance culture with phenomenal career progression

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.