HR Recruiter at Deltron Technologies Pvt Ltd
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Process Associate - Customer Service - BPO (0-2 yrs)
Process Associate
Looking for a Process Associate (BPO)
Interview Location : A 37, Sector - 60 Noida.
Nearest Metro Station : Noida Sec - 59Timings for the same will be at 3.30 PM - 6.00 PM. ( Monday to Friday )
Your Impact as a Process Associate :
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
- You Bring Knowledge & Expertise Required Experience
Experience : 0- 2 yrs
- Excellent communication skills
- Should be flexible to work in Night Shift
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
Qualifications :
Education :
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Undergraduate /Graduate
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