HR Executive at Probus Insurance Broker Pvt Ltd
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Probus Insurance Broker - Sales Support Role (1-3 yrs)
Job Description for Sales Co-ordinator/Sales Support
1. Answers phone calls from customers and deals with problems as they arise
2.Takes sales information and puts it into an easily readable format
3. Follows up with customers to make sure that they are satisfied with a particular product
4. Makes sure that sales persons are on track with sales goals
5. Provides any necessary data or reports to the sales team
6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
7. Arranges appointments with clients and sales team
8. Acknowledges customers by responding to emails, texts, and phone calls
9. Deals with any customer complaints and resolves the issue as necessary
10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents
11. Need to Co-ordinate with all the existing POS, support them with illustration/quotations/logins/issuance, etc Call handling
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