Pristyn Care - Executive - Customer Experience (1-3 yrs)
Customer Experience Executive
About the organization:
Pristyn is a venture-funded (marquee) Health Care Startup, growing 30% MOM. In six months we have built a revenue-positive business ground up. Founded by a team of Ex Max & Medanta Doctors & Ex UrbanClap, Mobikwik Business Head, we are disrupting surgical ecosystems and building a world-class support system. In five years we aim to be the biggest distributed full-stack surgical fulfillment platform in India.
Responsibilities :
- Should be good in data analytics
- Excellent Communication Skills
- Good Listening and Problem Solving
- Manage large amount of incoming calls
- Identify and assess customers needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods
- Handle customer complaint, provide appropriate solutions and alternatives within the time limit
- Keep records of the customer interactions, process customer accounts and file documents.
Experience -1-2 years of work experience
If interested please send your CV with following details :
1. Current CTC
2. Expected CTC
3. Notice Period
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