HR Managing Director at Western Service Provider
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Presales Executive - BPO (2-6 yrs)
Pre Sales Executive
About Company :
We believe in the never-ending pursuit of excellence in customer care. We believe in going beyond traditional measurement metrics and truly immersing ourselves in our business process management to improve customer-centricity. we are Business Process Partners that help organisations by adding tangible and intangible values to the relationship, whether at the front-end or back-end.
Through constant innovation and seamless integration of technology and people, we ensure that we adapt to the changing customer needs within the different regions we service. As a domestic BPO with delivery centres located strategically around India, we ensure that we are able to deal with any barrier - linguistic or cultural. To ensure eminent customer satisfaction levels, we maintain the high standards that we have set for ourselves, we employ the highest standards of workforce management.
Location : Navi Mumbai
Experience : 2 - 5 Years
Function : BPO/Customer Service
Vacancy : 2
Job Description :
- Understand Business by studying it's requirements, matching, comparing and contrasting competitors.
Develops customers by -
- Calling on database to create lead
- Maintain rapport with existing customers; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
- Proposal building and proposal writing.
- Close sales by overcoming objections; negotiating price; completing sales contracts; explaining provisions; explaining and offering and financing.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; going through professional publications.
Working Days : 6 Days a Week (9:30 AM to 6:30 PM)
Job Nature : Full Time
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