1. Identifies new opportunities, clients to grow Business.

2. Required to interact with multiple internal/external stakeholders on a daily /weekly / monthly basis

3. Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics

4. Work to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff

5. Work with Sales rep to motivate and drive performance of the Sales Team.

6. Consistently ensure that business is conducted with integrity at all times and that behaviour aligns with required values

7. Serve as the main point of contact for Sales Team and address calls for most general business issue

8. Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team

9. Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals

10. Responsible for the development and implementation of new processes and procedures for effective and efficient team operations

11. Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency

12. Work effectively with internal support departments (Marketing, Software Services, and Business Development) to develop effective sales strategies that promote sales to new and existing customers

13. Remain knowledgeable of industry trends and competition.

14. Complete sales forecasts and sales activity reports and presentations in a timely manner

15. Required to generate, maintain, consolidate and track various reports.

16. Required to suggest process improvements/efficiencies for the sub-process or for the entire process.

17. Ability to work/stretch long hours during critical assignments

18. Build a nice connection with clients.

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