Role Overview:

The Sales Head is responsible for leading the entire sales function, including the Sales and Post-Sales Teams, within the B2B Office Automation Company. This role demands a strategic leader who can drive sales growth, manage key client relationships, and oversee the efficient functioning of the sales operations to meet revenue targets.

Key Responsibilities:

1. Strategic Sales Leadership:

- Develop and implement the overall sales strategy in alignment with the company's goals and objectives.

- Identify new market opportunities and create strategies to penetrate these markets.

- Drive revenue growth through the development of sales plans, setting performance targets, and managing the sales pipeline.

2. Team Management & Development:

- Lead, mentor, and manage the Sales and Post-Sales teams, ensuring the teams are motivated and equipped to achieve sales targets.

- Establish clear roles and responsibilities within the teams and ensure effective communication and collaboration.

- Implement ongoing training and development programs to enhance the skills and capabilities of the salesforce.

3. Key Account Management:

- Oversee the management of key client relationships, ensuring high levels of client satisfaction and retention.

- Act as an escalation point for critical client issues, working closely with the Post-Sales team to resolve them efficiently.

- Collaborate with clients to understand their needs and develop tailored solutions that align with their business objectives.

4. Sales Operations & Performance Management:

- Oversee sales operations to ensure efficient lead management, accurate sales forecasting, and timely reporting.

- Monitor sales performance against targets and KPIs, providing regular updates to the executive team.

- Implement and optimize CRM systems and other tools to streamline sales processes and improve team productivity.

5. Collaboration & Cross-Functional Leadership:

- Work closely with the cross functional teams to align strategies and ensure a seamless customer journey.

- Collaborate with the Finance department to manage budgets, pricing strategies, and profitability analysis.

- Participate in executive meetings, contributing to company-wide decision-making and strategic planning.

6. Market Intelligence & Competitive Analysis:

- Conduct market research to stay informed of industry trends, competitor activities, and customer preferences.

- Utilize market insights to refine sales strategies and maintain a competitive edge in the market.

- Represent the company at industry events, conferences, and networking opportunities to build brand awareness and foster new business relationships.

7. Revenue & Profitability Management:

- Drive initiatives to maximize sales revenue and profitability across all product lines and services.

- Analyze sales data to identify areas for improvement and implement corrective actions where necessary.

- Work with the product team to influence product development based on market demand and customer feedback.

Qualifications & Skills:

- Proven track record of success in a senior sales leadership role, preferably within the B2B technology or office automation sectors.

- Strong leadership skills with experience in managing and developing high-performing sales teams.

- Excellent communication, negotiation, and relationship-building skills.

- Strategic thinker with the ability to translate vision into actionable sales plans.

- Proficient in CRM and sales analytics tools.

- Bachelor's degree in Business, Marketing, or a related field; MBA preferred.

- Need someone from printing industry or similar business.