Team Leader at Policybazaar Insurance Brokers Pvt Ltd.
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Policybazaar.com - Executive - Customer Service (0-5 yrs)
Face-to-face interviews only
Salary Bracket : 2.5 to 3.5 LPA
- 6-days working
- Medical insurance and other benefits.
Company Description : Policybazaar.com is a leading online insurance platform in India and is the flagship platform of PB Fintech. The company aims to educate people on insurance products and address the underpenetrated online insurance markets. With backing from various investors, Policybazaar.com is part of a group that includes the fintech brand Paisabazaar.com and a lending & insurance marketplace in the UAE region.
Role Description :
- This is a full-time on-site role for a Customer Service Representative at Policybazaar.com in Gurugram.
- The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering excellent customer service on a day-to-day basis.
Qualifications:
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Problem-solving abilities and patience
- Ability to handle high-stress situations
- Previous experience in customer service roles is a plus
- Bachelor's degree in a relevant field is preferred
