HUMAN RESOURCE at Policybazaar
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Policybazaar - Customer Service Role (0-4 yrs)
Customer Service Role - International Voice Process
Key responsibilities :
1. Handle international customer inquiries via phone, email, and chat
2. Provide accurate information about products and services
3. Resolve customer issues efficiently and escalate when necessary
4. Maintain detailed records of customer interactions
Qualifications :
1. Excellent English communication skills; additional languages are a plus
2. Strong problem-solving abilities
3. Proficiency in customer service software and Microsoft Office Suite
4. Ability to work flexible hours, including weekends and holidays
Contact : 8826269231