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13/08 SONIYA
HUMAN RESOURCE at Policybazaar

Views:41 Applications:19 Rec. Actions:Recruiter Actions:0

Policybazaar - Customer Service Role (0-4 yrs)

Gurgaon/Gurugram Job Code: 339693

Customer Service Role - International Voice Process


Key responsibilities :

1. Handle international customer inquiries via phone, email, and chat

2. Provide accurate information about products and services

3. Resolve customer issues efficiently and escalate when necessary

4. Maintain detailed records of customer interactions

Qualifications :

1. Excellent English communication skills; additional languages are a plus

2. Strong problem-solving abilities

3. Proficiency in customer service software and Microsoft Office Suite

4. Ability to work flexible hours, including weekends and holidays

Contact : 8826269231

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