General Manager - HR at Pocket52
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Pocket52 - Inside Sales Representative (1-3 yrs)
About us :
- Pocket52 is a data-driven E-Sports Platform, bringing live & connected games such as Poker & Rummy to your devices with real-time multiplayer action together, anywhere, anytime.
- Pocket52 got certified as India's First Cryptographically Secured Random Number Generator Poker Platform Powered by Lava-Lamps. We have raised two rounds of funds from professional VC and couple of Angel Investors.
- Marquee Entrepreneurs from Education, Consumer Service, Content Platform Verticals with a history of successful exits. - Co-Founder of Plancess, ranked among the top 3 Ed-Tech companies by 2015, sold to Career Point Group - Co-Founder of TimeMyTask, a pioneer in on-demand hyperlocal home cleaning startups, sold it to MyDidi - A combined experience of 30+ years across domains, having an experience of building capacious teams
Job Description :
1. Calling new, existing and potential customers to persuade them to play Poker on our platform
2. Accurately recording details of each call in our CRM
3. Educating our customers about our offers and promotions from time to time
4. Continually meeting or exceeding daily and monthly targets with respect to call volume & sales
5. Managing customer accounts by ensuring that existing customers remain satisfied with our product & services
6. Developing and sustaining solid relationships with customers to encourage repeat business
7. Developing in-depth knowledge of our products & services and also for competition products & services
8. Reaching productivity that meets job standards, while working with speed and accuracy
9. Flexible, able to shift priorities to accommodate changing demands
10. Work towards ensuring zero cases of mis-selling / fraud in the processes
11. Ensure no losses or errors occurred while assisting customers
12. Responding in a timely and effective manner to all internal communication.
13. Adheres to and supports company policies and practices
14. Tenacity to handle rejection and continue on with a positive attitude
Eligibility Criteria:
1. Flexible to work in 6 days, roster off environment
2. Excellent Oral & Verbal Communication skills (English and Hindi)
3. Strong negotiation & consultative sales skills
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