PL Motors - Service Advisor (4-7 yrs)
- As a Service Advisor, you will be the primary point of contact between customers and the service department.
- You will ensure that customers' service needs are understood and communicated effectively, ensuring that they receive the highest level of customer service, satisfaction, and quality repairs.
- You will coordinate with technicians, manage service schedules, provide accurate estimates, and maintain clear communication with customers about the status of their vehicle service.
- Communicate effectively with the technicians to convey customer needs and concerns.
- Explain repair recommendations and updates to customers, ensuring they understand the necessity of each service.