Pitstop - Executive - Technical Support (1-3 yrs)
Roles and Responsibilities :
- Handling tech-help tickets
- Understanding business requirements and translating them to tech problem statements
- Work as an intermediary between business and Tech
- Leaning tech processes and utilizing them to effectively solve user tickets
- Finding and devising methods and processes to automate recurring issues
Qualification :
- Graduate from any college/University
- 60% above marks in 10th
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