About Pinch :

- The last decade and a half has been dedicated to the rise of convenience in every way. Organisations, one after the other, have created products and services which make the life of customers convenient. Yet the pain, pressure and stress of the modern world has not really reduced, leave aside going away.

- At Pinch, our dream is to transform the physical environment of a family and help them create space for the truly important things, allowing them to focus on themselves and their mental well-being to build a meaningful life, filled with purpose and joy. We wish to build a home management system, which not only does the daily chores, seamlessly and effortlessly, but also preempts the needs of our customers, enhances their lifestyle in every aspect while giving them the peace of mind to focus on achieving more in life. From full housekeeping to a quick tidy up or a dog walk, Pinch is available for the families all the time. We work as an extension of our customers' family and bring to the table what is best for them.

- With our monthly plan, we combine services such as housekeeping, maintenance, food & nutrition management, grocery resupply, laundry management, etc. tailored to the unique needs of each family. On top, a dedicated Lifestyle Manager helps them with any miscellaneous home requests, from decorating home with fresh flowers to arranging a repairman for the broken washing machine, to planning details of the next holiday, taking care of children or the elderly. Basically, anything and everything our customers and their families would need to live a comfortable, convenient, healthy, and guilt-free, inspired life.

How will we do it ?

- There are three fundamental aspects of our business model which will help deliver this life-transforming service:

- Lifestyle Manager : Armed with irrefutable professional attention, prompt service, strict quality controls and effective anticipation of needs, our dedicated lifestyle team helps customers in a variety of things. Be it sending flowers on birthdays, reminders for paying bills on time, and even recommending the latest home products. Our team of lifestyle managers are mapped to each family, do all the research, analysis and short list the best products and service experience for the customers.

- Trained Professionals : Offering a much more professional service than domestic helpers, with Pinch, customers are served by a team of home specialists who will handle all the housework, chores and running around. If they already have a helper, we will have them trained by us to maximise their potential and effectiveness.

- Technology : We take the hassle out of home management. Customers are given constant home and personal management advice, reminders and nudges, where the back-end system incorporates an algorithm that remembers preferences and generates instructions to meet our customers' home goals.

Our services will be available across the below categories :

- Trained Manpower

- Housekeeping & Maintenance

- Food & Wellness

- Concierge & Experiences

The organisation has five brands in its portfolio that attempt to provide services in these categories.

- Pinch (www.thepinchlife.com) - Comprehensive home management

- bo - Bowls and Wraps

- CARE CREW - Domestic manpower & training

- Well Served (www.wellserved.in) - Home-style food kitchen & delivery

- 1 To Zee (www.1tozee.com) - Daycare & child care services

- Pinch has 4 broad customer segments, for each of which we are looking to hire Business Development:

- Individuals & Families

- Landlords & Second Home Owners

- Developers & RWAs

- Corporates

Who are we looking for ?

- Passionate about the cause the company is working towards

- Excited about wanting to work in a start-up

- Self-motivated & loves taking initiative

- Growth mindset, focused on improving business outcomes

- Able to hustle, willing to get his/her hands dirty

- Embraces ambiguity & uncertainty

- Focused on problem-solving, has a solution-oriented mindset

- Loves to come up with new ideas, loves putting ideas into execution

- Excellent team player, can work very well with cross-functional stakeholders

- Ability to multitask on multiple moving items at the same time

- Very high attention to detail

- Excellent communication skills - verbal, written, presentation

Roles and responsibilities :

- The Business Development Manager will be responsible for identifying, prospecting, and developing new business opportunity facility management and D2C customer segment. The ideal candidate will be a highly motivated self-starter who possesses strong communication and interpersonal skills and has a proven track record generating leads and closing deals.

- As Business Development Manager, the responsibilities may include :

- Business to Business

- Identify new business opportunities and potential partnerships

- Conducting market research to determine customer needs and industry trends

- Building and maintaining relationships with clients and partners

- Collaborating with other departments to ensure effective communications and efficient operations

- Managing team of Supply Officers

- Direct to Customer

- Developing and implementing strategies to increase revenue and customer satisfaction

- Identifying new target markets and customer segment

- Conducting market research to determine customer needs and preferences

- Developing and implementing marketing campaigns and promotional activities

- Managing and maintaining customer relationships

- Overall, The business development manager is responsible for driving revenue growth and profitability by identifying new business opportunities, building and maintaining relationships, and executing strategic plans to achieve business goals.

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