Founder at PillarPlus
Views:113 Applications:25 Rec. Actions:Recruiter Actions:8
PillarPlus - Executive - Customer Relationship (1-6 yrs)
About the company - PillarPlus MEP consultancy:
We are an MEP consultancy firm. You are not required to close the project, but build relations, trust and explain value offering. Your role is to resolve all queries of customers and take them to the final discussion stage of their project for closure by the sales team. You- ll be required to discuss the company profile, sample sets and general questions.
Job Responsibilities:
- Make 100-150 phone calls daily
- Discuss MEP requirements with architects, builders and engineers of their projects
- Answer calls professionally to provide information about our MEP services
- Keep records of customer interactions regarding project discussions
- Follow up to ensure that appropriate actions were taken on customers requests
- Follow up on people who sign-up on the website to work with our MEP firm
- Take incoming calls and answer questions regarding MEP services
- Make outgoing calls to customers for offering MEP engineering services
- Achieve daily and weekly calls and meeting targets
Competencies And Skills Required:
- Mandatory to have good communications skills, interpersonal skills and can handle stress well
- Good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem
- A clear and pleasant speaking voice and fluency in English
The major skills and competencies we look for in a candidate are :
- Good communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle pressure
Note :
- Past experience in the architecture or construction domain is a plus
- We'll train you with construction industry knowledge and equip you with the best customer management tools
- This is a 6-day job and will have one fixed off every week on Sunday
CTC - Fixed + Variable - Very High incentives per customer, no upper limit to earnings
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.