Recruitment Specialist at Rekrut India Pvt Ltd
Views:223 Applications:41 Rec. Actions:Recruiter Actions:8
Phone Banking Officer - Customer Service (2-6 yrs)
- The position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities.
- Assist in evaluating client financial needs to identify and offer new Citi products and solutions
- Interact with customer inbound calls and provide customer service, as necessary
- Align client needs to product service solutions within a complex sales-based environment
- Communicate the value and benefits associated with Citi products and services to clients
- Achieve monthly individual/team-based established sales goals
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
