- Spearheading sales of Internet Bandwidth, ILL, NLD, IPLC, MPLS, VPN, Leased line, Cloud and Data Center Solutions, Managed Hosting Services Solutions, Voice Solutions (PRI / SIP etc), Marketing Solutions like Toll Free Numbers, Missed Call Services, Bulk SMS and Emails, IOT solutions like Workforce Tracking and Asset Tracking for Airtel, Tata and Sify.

- Responsible for managing end-to-end telecom & connectivity needs of a set of Key accounts.

- Ensured achievement of the sales & Revenue targets, by selling Data and Voice solutions.

- Responsible for achieving the set order booking/ revenue targets for the vertical in the region by effectively handling Key accounts and taking care of their entire range of telecom requirements across all data & voice solutions.

- Responsible for identifying & developing new leads from new / existing accounts, coordinating first kick-off meetings, reviewing customer requirements, ensuring preparation of RFS and project take-off. this role is also responsible to handle day-to-day customer management operations and provides timely resolution for customer issues and complaints.

- Managing key customers and building long-term relationships leading to increased business.

- Managed difficult customers competently while ensuring no customer churns

- Managed each customer transaction from end-to-end and ensuring customer delight, despite drastic increase in number of transactions

- Recruitment, training, retention, productivity and grooming of sales personnel.

- Ensure Revenue Growth of the assigned accounts

- Achieving the targets in terms of product mix, number and revenue, bandwidth penetration (data).

- Responsible for the achievement of the customer acquisition & revenue targets for the assigned territory

- Post- sales relationship with large corporate accounts.

- Strategy planning towards development of market share and managing competition

- Possesses strong team building and communication skills for managing teams spread over large territories and forging relationship management with key customers and partners.

- Retention of the customer, Zero Churn and lesser Bad Debt of payment collection are part of KRAs.

- Ensuring Total Account Management including Account Mapping to understand the roles of the influencer, decision maker etc of the client's organization

- Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues.

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