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22/08 Aishwarya Satpute
HR at Phi Commerce Private Limited

Views:69 Applications:15 Rec. Actions:Recruiter Actions:1

Phi Commerce - Executive - Customer Success (2-4 yrs)

Bangalore Job Code: 340752

- Responsibilities : -

- Field Support (EDC) experience in rotational shifts

- Troubleshoot, resolve and document merchant incidents timely

- Building good merchant relationship and provide them with necessary training

- Basic system knowledge like payments, PC & EDC

- Maintaining daily communications with merchant and ensure proactive engagement

- Submitting daily reports & hands on Microsoft office

- Minimum 2 years on Field experience

- Understanding the payments flow will be add on

- Job Location:- Bangalore Airport

- Language Preference:- Kannada, English, Hindi

- Shift:- 24-7 support (rotational Shift)

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