Key Responsibilities :

Objective Setting :

- Set clear and deliver objectives that are consistent with Unit goals with each member of the territory team

- Review progress versus objectives at weekly meetings and take corrective action as appropriate

- Ensure clear communication and adherence of pricing and promotions

Tracking Measures & Problem Solving :

- Update the Territory Scoreboard on a weekly basis

- Provide recognition and feedback to frontline

- Lead problem solving

Coaching :

- Assess performance/capability of the team through WORK- WITHs and ONE on ONEs providing development feedback to frontline

- During WORK- WITHs, model desired behavior or target skill by making demonstration calls

- Maintain records of WORK- WITH objectives and progress

- Deliver group training as required

Customer :

- Support successful execution of core work (delivery, backroom, management, merchandising and equipment)

- Maintain a physical presence in the territory to ensure understanding of customer's needs

- Dealing tactfully with senior managers, other functions to ensure the smooth flow of financial information to be used for strategic business decisions by senior management and ensuring that the financial information provided is factually correct (through cross-referencing)

Main interactions :

Internal : MDM, Product Availability Managers, Sales Accounting Manager, Key Account Manager, Plant Manager, Revenue Manager, Customer Executives

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