HR Manager at Peppermint Communication Pvt Ltd
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Peppermint Communication - eCommerce Executive - Sales & Marketing (3-6 yrs)
Responsibilities :
1. E-Commerce Platform Management :
- Manage the end-to-end process of product listing, including product descriptions, images, pricing, and inventory management.
- Optimize product listings to improve visibility, search rankings, and conversion rates on e-commerce platforms.
- Stay updated with platform policies, guidelines, and best practices to ensure compliance and maximize sales potential.
2. Sales and Performance Monitoring :
- Monitor and analyze sales performance across various e-commerce platforms.
- Identify opportunities to increase sales and improve conversion rates through data analysis and market research.
- Implement strategies to drive traffic, enhance customer engagement, and optimize sales funnels.
3. Marketing and Promotion :
- Collaborate with the marketing team to develop and execute effective online marketing campaigns, including paid advertisements, email marketing, and social media promotions.
- Leverage digital marketing channels to increase brand awareness, drive traffic, and generate sales leads.
- Identify and explore partnership opportunities with relevant fashion influencers, bloggers, or affiliates to expand our online presence.
4. Customer Experience and Satisfaction :
- Ensure a seamless and positive customer experience throughout the online purchase journey.
- Respond to customer inquiries, reviews, and feedback in a timely and professional manner.
- Continuously improve customer service processes and address any issues or concerns to enhance customer satisfaction and loyalty.
5. Competitive Analysis :
- Stay updated on industry trends, competitor activities, and market dynamics in the fashion e-commerce space.
- Conduct regular competitive analysis to identify market gaps, pricing strategies, and promotional opportunities.
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