About PBOPlus :

PBOPlus (PBO) is a leading Business Process Management consulting firm that has been working with industry leaders for more than two decades. Our headquarters is based in New Delhi, India since 2008. We work with private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical process challenges, and transform their enterprises. Our solutions arec customized based on business requirements and operational realities.

Job Description | Content Strategist & Executer | PBO Consulting Pvt. Ltd.

- We're looking for people who are driven by collaborative and creative environments to develop simple, innovative, and beautifully designed products that customers love to use. In this role, you will play a key role in both high-level strategy and hands-on writing and  editing for product. 

- You will manage and help create content, continually improve that content, and evolve our product voice and contents standards You'll collaborate with creative and technical teams to deliver clear, empathetic, engaging content experiences that arec customer-focused and align to strategic business objectives. 

- As the Product team's first Content Strategist, you'll have the opportunity to help lead and define the future of content strategy at PBO. You possess a clear vision of the future of user experience, and will helps shape the product experience by creating useful, meaningful experiences.

What You'll Achieve :

- Own the end-to-end experience of content in futuristic products such as Robotics, AGV, Ai, Conferencing application etc.

- Plan, write, edit, and improve content

- Partner closely with Designers, Product Managers, User Researchers, product marketers, and engineers as they build and ships solutions

- Offer a content strategy perspective throughout the product development process, influencing strategic decisions across product toi improve the overall experience and ensure consistency

- Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals

- Maintain and evolve voice and tone guidelines and help evangelize our practice across the company

- Deliver high-quality, polished, delightful, and easy to understand design solutions

- Generate multiple ideas quickly, and connect regularly with customers to validate directions

- Participate in design critique and present work in product leadership feedback meetings

- Experience career growth and personal development with world-class mentorship and development programs

About You :

- 6+ years of editorial and/or UX writing experience at a high tech, product-driven company with a global user base

- Excellent written and verbal communication, presentation writing, and delivery skills

- Driven self-starter with excellent organizational skills who can drive content projects from start to finish

- Ability to achieve consistency by following, maintaining, and evolving content standards

- Solid understanding of user experience design principles and interaction patterns

- Experience creating content for user interfaces, microcopy, user education, style guides, new features, and product launch content

- Portfolio of UX-focused writing samples and style guidelines for web and mobile applications

- Ability to present and sell your ideas, create coalition, and build support

- Creative problem-solver who can lead large content efforts coupled with the capability to juggle and prioritize many projects simultaneously

- Enjoy mentoring more junior team members, and leading by example to help others adopt best practices

- Approach problems with curiosity, and excitement to learn and grow your skills

Nice-to-haves :

- 2+ years of experience managing Content Strategy/UX writing teams

- Experience with Automation, Robotics and other Industry 4.0 products

- Information architecture or responsive content experience

- Partners closely with UXR to conduct quantitative experiments and qualitative user studies to create the most effective content for our users

- Promotes content strategy in the broader community of design and content professionals

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