Responsibilities :

- Overall responsibility for the profitability, achievement of sales targets and operational efficiency of 3 luxury stores at most prestigious locations in New Delhi with aggregate turnover of Rs. 10 crores.

- Developing and implementing effective products and merchandising strategies in consultation with the head office team to realize sales targets.

- Analyze sales, feedback, and historical data on weekly/monthly/seasonal basis to help better assort for future seasons.

- Oversees stock to sales processes and upholds presentation standards while effectively utilizing and maintaining department fixtures, structure and floor plan.

- Ensure merchandising standards and operations are met in the stores

- Develop and maintain customer information to build the database and encourage customer loyalty

- Respond effectively to customer questions and resolve issues on the floor

- Direct and execute store visual standards; maintain a high standard of visual presentation through regular training to maximize sales and reflect the visual aesthetics of the brand.

- Utilize visual merchandising to react to best sellers and individual business needs, to drive sales tactically and strategically.

- Communicate weekly sales results including footfall, conversion, ATV and revenue against forecast to Brand Manager.

- Staff inductions and maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results

Desired Candidate Profile :

- Relevant experience of managing front end operations for multiple stores of premium / luxury brands of more than 7 years.

- Experience setting and implementing store and individual KPI targets

- Proven experience managing and motivating a team and driving their performance to exemplify company values and service expectations

- Flexible to accommodate retail schedules such as weekends, evenings and peak trade periods.

- Have a friendly and engaging demeanor

- Comfortable working with members of the public

- Be confident and able to prioritise tasks efficiently

- Must be helpful and polite

- You should have a comprehensive understanding of luxury fashion

- Ability to work as part of a sales team

- Knowledge of inventory techniques

- High standards of presentation

Salary : Negotiable.

About Us :

Pashma is a luxury label with a growing presence worldwide currently retailing at over 1200 multi-brand retailers and with over 20 retail stores in Singapore, USA, Japan, Macau, Hong Kong, India and China.

The core product lines consist of a range of cashmere scarves, knitwear and woven dresses made from the finest qualities of cashmere, silk and linen.

The brand is currently wholesaled across the world and has been selling to high end specialty retailers and select department stores across USA and Europe for over 10 years. The company is headquartered in New Delhi, India with offices in Singapore, Hong Kong, Tokyo and the USA.

Pashma has its own unique vertically integrated textile mill in New Delhi with in-house dehairng, worsted spinning, printing, dyeing, knitting, weaving and garmenting facilities.

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