Human Resource at Pariksha
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Pariksha - Telesales Role (0-1 yrs)
Looking to hire candidates with following skill sets :
- Extremely proficient in Hindi, English and/or specific state vernacular language (Bengali/Marathi)
- Familiarity with online payment methods (Paytm/Google Pay/Phone Pe/UPI etc)
- Knowledge of State and Central Government exams or preferably preparing for any of such exam
- Professional approach in answering phone calls
- Responding promptly to all user enquiries
- Good convincing skills on call with ability to sell and achieve assigned targets
- Manage end to end sales cycle with regards to users on the platform
- Maintaining records of transactions, interactions, comments and complaints
- Provide necessary after sales support to users over call, whatsapp messages and emails
- Engage in appropriate and timely follow ups
- Escalate unresolved queries to respective departments for accurate redressal
- Ability to share feedback with respective departments for product or offering enhancement
Soft Skills :
- Good listening and problem solving skills
- Creative bent of mind
- Highly motivated individual with a go getter attitude towards work
- Ability to handle target based pressure situations
- Curious learner with ability to adapt to the culture of the organisation
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
