Role overview :

- We are seeking a highly motivated and experienced Business Development Manager to join our marketing team. The ideal candidate will have good communication skills and a proven track record of managing client relationships in the same or equivalent industry. You will be responsible for liaising with clients, understanding their needs, and ensuring the successful delivery of film projects.

- We are seeking to onboard an enthusiastic & dedicated Business Development Manager to help manage the customer experience aspect of our service.

- The ideal candidate will be a quick learner with very strong communication skills, who takes complete ownership & has the ability to solve disputes and answer queries.

- We are looking for a young customer service enthusiast to join our team and help us provide our customers with industry-leading service levels & to keep every one of our customers fully satisfied.

Responsibilities :

- Build and maintain strong relationships with clients, acting as the primary point of contact for all communication.

- Attend client meetings to understand their requirements and objectives and provide advice on how we can best meet their needs.

- Collaborate with the production team to develop project proposals and cost estimates that meet the client's budget and timeline.

- Ensure that all project deliverables meet the client's expectations and are of the highest quality.

- Handle any issues that arise during the project and work with the team to find solutions that meet the client's needs.

- Monitor and report on project progress to the client and internal stakeholders.

- Identify new business opportunities and work with the sales team to generate new leads and close deals

- Act to pacify & take prompt corrective action based on the feedback from customers.

- Work continuously on improving existing operational processes, improving efficiency & customer delight

- Innovate on ways to maximize customer delight & brand recall.

Requirements :

- Graduate/Post-Graduate in BMM, BMS, Film-Making, Communications or any equivalent degree.

- 1+ years telephone customer service/Business Development, preferably in the Media Production o Advertising industry.

- Excellent verbal & written communication skills well versed with English language.

- Good interpersonal skills to build strong relationships & excellent project management skills, with the ability to manage multiple projects simultaneously.

- Highly self-motivated with a strong work ethic.

- Strong problem-solving skills, with the ability to find solutions to complex issues & ability to prioritize tasks and manage time effectively.

- Preferred Candidate only from Mumbai (all) , Navi Mumbai, Thane.

Location : Andheri East, Mumbai

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