IMMEDIATE JOINERS ONLY(IN OFFICE)- PREFERABLE FEMALE CANDIDATES

About Company :

- Pankhuri is India's first video-driven social commerce for brands and influencers. It is a women's only community for members to socialize, explore and upskill through live interactive courses, expert chat, and interest-based clubs. Our short video app opens up endless possibilities for women with interests like fashion, beauty, grooming and lifestyle.

- We offer expert advice, product recommendations, and create inspiring editorial content by covering daily breakthroughs in beauty, skincare and wellness. -

- We are an ambitious, creative and committed community, backed by some of the best investors in the country. We are female-founded and led, and believe passionately in creating an inclusive and welcoming ecosystem for everyone.

- Pankhuri is fast growing startup . Which gives you the opportunity to learn and grow with the best leadership Team.

Founder - Pankhuri

Co-founder, Grabhouse

- Ms.Pankhuri Srivastava is one of the youngest Female Entrepreneurs in India. She started her first company, Grabhouse at the age of 23. Grabhouse was a real estate rental platform backed by Sequoia capital, kalaari capital and Indian quotient Fund. With her talent, zeal and enterprising attitude, Grabhouse achieved dizzying heights of success and was eventually sold to Quikr - India's Largest Classified platform in 2017. Pankhuri has always been a fashion enthusiast with greater ambitions. Hence, She launched her second entrepreneurial venture called Pankhuri - A conversational commerce platform that helps brides to discover and acquire the desired look on Chat. She strongly believes in helping women grow. Therefore, with the help of her new venture, she aims to build an content-driven beauty based platform for women to know, glow & grow.

Roles & Responsibilities :

- Respond promptly and professionally to incoming customer inquiries over chat/phone.

- Assist clients by demonstrating the use of goods and programs and answering any questions politely they may have.

- Curate offering from different service providers, negotiate and provide brides with best options to ensure closures.

- Vendor management (onboarding, calling, follow up).

- Negotiating and renegotiating by phone, email with clients and vendors.

- Establish and maintain good rapport with customers by using positive language and anticipating their needs.

- Explain simply and clearly in response to customer's questions and check for customer's understanding and acceptance.

- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.

- Drive conversions by understanding customer problems, and help the company achieve sales targets.

Skills & Requirements :

- We are looking for candidates who have excellent communication and chatting skills.

- Friendly and welcoming manner with clients.

- MS Excel and MS powerpoint

- Ability to explain complex concepts in a clear, simple manner to customers

- Understanding customer emotions and drive sales

- Strong command of written and verbal English

- Excellent organizational and multitasking skills

- Ability to maintain a calm and polite manner in stressful situations

- Willingness to cooperate with customers and management to resolve any issues that may

Perks:

- On-time salary

- Incentives

- Flexible timings

- Appreciation Letter

- Informal Dress code

- Opportunity to working with the leadership team.

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