Associate Director - Talent Acquisition at Pando
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Pando - Customer Onboarding Role (12-18 yrs)
Role :
Pando is looking to hire an exceptional go-to-market leader who will be focused on expanding
Pando's presence with our largest enterprise clients and opportunities. A successful candidate will understand enterprise clients- business objectives and act as a trusted advisor for using Pando most effectively, in the client's context. They will take a consultative approach to sales, guiding customers in their digital transformation journeys. The individual will engage effectively with CXO level counterparts at global F500s and regional bluechips, and the managers of multiple departments in these organizations. They will have the ability to shift gears at a moment's notice, and enjoy the challenges of providing excellent customer service in a fast paced environment.
This individual will both take to market Pando's current product offerings, leveraging the
existing F500 logos, and understand market requirements to bring back to Pando's product
teams, to localize, evolve and grow Pando's product portfolio. This individual will also drive
talent acquisition and retention.
If you are a sales leader with a track record of building strong teams, delivering value for clients and exceeding targets, you will be a great fit. If you are an innovative problem solver with a collaborative team-first work-style and excellent client management skills, you will thrive in this role!
Responsibilities :
1. Enhance the Pod - people, process, frameworks, methodologies, assets, best practices, automations.
2. Thought leader - Provide guidance to customers, management, and partners on logistics related practices (best practices, benchmark, etc.).
3. Work with engineering to enhance the Pando product and features.
4. Groom and lead a team of account managers and training specialists across various industries, tools, and technologies as they execute on taking the client live.
5. Run the configuration workshop with the client business and technology stakeholders sharing the best practices and building a solution that enhances client value.
6. Build deep relationships with clients and drive product adoption.
7. Collaborate with internal stakeholders effectively.
Requirements :
1. Pedigree: ERP/TMS (logistics) experience preferably from manufacturing company with Tier I Education (MBA) having 10-20 years of relevant work experience.
2. Skills : very high in Clear Communication, High Ownership/ Figure things out, Meticulous planning, & Problem Solving. High capabilities in having Grit and ability to work in chaos with ever changing requirements. Having a Data Science/ Analytics is good to have.
3. Experience : Strong SCM Experience is critical with high ratings in Leadership/People Mgt experience, handling CXOs of Enterprise Clients, IT / Tech implementation experience, and Program Mgmt experience. SaaS & Start-up Experience would be a huge plus.
4. Location: preference is Chennai.
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