HR at Panacorp Software Solutions
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Panacorp Software Solutions - Telecalling/Telesales Role (0-3 yrs)
Key Responsibilities :
Outbound Calls : Make outbound calls to potential customers from provided leads.
Product Knowledge : Learn and understand the products/services offered by the company to effectively communicate benefits and features to potential customers.
Sales Pitch : Deliver scripted sales pitch to the customer and adjust as needed to address customer needs and concerns.
Customer Queries : Answer questions about products/services, pricing, and terms, providing excellent customer service.
Sales Targets : Meet and exceed daily, weekly, and monthly sales targets and performance metrics.
Data Entry : Accurately input and update customer information in the CRM system.
Follow-ups : Conduct follow-up calls to potential customers who have shown interest or require more information.
Feedback : Collect and report customer feedback to help improve products/services and sales processes.
Team Collaboration : Work closely with the sales team and other departments to ensure customer satisfaction and resolve any issues.
