VP at Palle Technologies
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Palle Technologies - Associate - Customer Support (0-1 yrs)
- Answer inbound and outbound Calls.
- Handle customer inquiries telephonically with highly Guest Centric communication.
- Manage and the reservation of Customer and resolve customer complaints.
- Enter new customer information into system.
- Update existing customer information.
- Identify and escalate priority issues.
- Route calls to appropriate resource.
- Follow up customer calls where necessary.
- Document all call information according to standard operating procedures.
Education: PUC/12th Std. (Minimum Qualification).
Experience: Fresher/Experienced
Skillsets
- Good Communication Skills.
- Good typing speed (minimum 20 WPM).
- Customer Centric Approach.
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