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09/05 Pruthvi B Patil
VP at Palle Technologies

Views:116 Applications:7 Rec. Actions:Recruiter Actions:1

Palle Technologies - Associate - Customer Support (0-1 yrs)

Bangalore Job Code: 5652

- Answer inbound and outbound Calls.

- Handle customer inquiries telephonically with highly Guest Centric communication.

- Manage and the reservation of Customer and resolve customer complaints.

- Enter new customer information into system.

- Update existing customer information.

- Identify and escalate priority issues.

- Route calls to appropriate resource.

- Follow up customer calls where necessary.

- Document all call information according to standard operating procedures.

Education: PUC/12th Std. (Minimum Qualification).

Experience: Fresher/Experienced

Skillsets

- Good Communication Skills.

- Good typing speed (minimum 20 WPM).

- Customer Centric Approach.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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