HR Executive at Oye Rikshaw
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Oye Rikshaw - Key Account Manager (3-5 yrs)
What You will Do
Business strategy
- Know the customer: Deeply understand customer behaviour, develop new customer insights
- Own the business: Co-own the P&L develop the business model, understand where opportunities are and create a viable business to service them
- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
- Know the competition: Understand online and offline players. Ensure Oyerickshaw service stays well ahead of competition
- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required
Vendor Account Management
- Develop deep and long-standing relationship with the accounts to drive relationships from the strategic to the tactical
- Own the terms of business with the vendor - topline, bottomline, service quality etc.
- Ensure high-share of mind from the vendor. Build deep ties.
- Make vendors partners in driving disruptive changes for the business
Market Understanding :
- Develop a thorough knowledge of the market - short term and long term trends
- Have in-depth knowledge of competition and vendor and the ability to influence the market
- Develop and implement industry best practices. Move the industry with you!
People leadership :
- Set goals, define KPIs and ensure team tracks effectively towards goals
- Associations and collaborations: Own the terms of business with the vendor - opportunities,cross selling, business value, margins etc. Ensure high-share of mind from the vendor. Build deep ties. Make vendors partners in driving disruptive changes for the business
What You- ll Need :
- Educational background - Graduation, MBA is preferred but not mandatory
- Must have prior sales or account management experience (3-5 years)
- Knowledge of supply chain, logistics, electric mobility industry is a plus
- Desire and ability to think like the customer
- Ability to translate strategies into execution plans and take them to completion
- Highly analytical and must be willing to learn
- Excellent verbal and written communication with interpersonal skills
- Strong understanding of technology and business
- Ability to connect with people across teams & levels
- Strong bias for Action - Oyerickshaw works at a very rapid pace
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