Business Head - Club Memberships at Oxford Golf Resort
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Oxford Golf Resort - Executive - Telesales (1-2 yrs)
Reporting Manager : Business Head - Club Memberships
- The Tele Sales Executive is responsible for maximizing membership recruitment through qualified lead generation for the Club Memberships. This individual should also possess an in-depth understanding of the area market dynamics, specifically as it relates to private club membership recruitment.
- Responsible for enrolling new members into the Club at the minimum performance rate of achieving the Club's membership sales plan both in Mumbai and Pune. The target audience would be both HNI's and Corporates. During all the process of discharging the desired duties and responsibilities the individual must ascertain that the prestige of the Club should hold paramount importance. Moreover, in terms of sales efforts the scope will not be limited to the above.
Quantitative : (per monthly/annual Sales Plan):
- Number of prospects reached out
- Number of Qualified Leads generated
- Number of Members converted by Sales Team
Primary Responsibilities - More Could Be Added :
- Meet or exceed daily/weekly/monthly lead generation plan per budget requirements by following Sales Standards/Best Practices
- Ensure of quality of the leads generated
- Fix appointments for sales calls to be attended by the Sales Team
- Maintain a calendar of all appointments generated and coordinate with the Sales Team on the status of the sales calls
- Maintaining a record of all leads provided, generated and handled
- Manage all sales activity, utilizing the company's CRM system. Keep it updated with all actionable data
- Contribute in monthly, quarterly and annual competitive sales and marketing analysis for development of strategies for- attracting new members to the club as per the experiences on the calls
- Implement and support all company initiatives and programs as requested by the management
- Follow policies and procedures as directed by management
- Attend all staff meetings and General Employee meetings as established by the immediate supervisor and management.
- Work closely with the entire staff at the club to ensure the Membership recruitment is at top of everyone's mind.
Pre-requisites and Education/Experience :
- Female Candidates with a pleasant voice over the phone
- Excellent communication skills in English, Hindi and Marathi
- A minimum of one to two years of tele sales experience with a proven track record towards driving revenues while working in a team environment.
- Experience of golf course/private club/time share/hotel membership sales work experience is preferred.
- Special consideration will be given to those who exhibit exemplary performance.
Skills :
- Interpersonal skills
- Sales/negotiating abilities
- Attention to detail
- Experience with Microsoft Word, Excel, and CRM program
- Self-motivated, driven and professional
- Golf knowledge is preferred
- Experience of working in a fast paced environment will be required. The Sales Manager represents the Oxford Golf Resort. A positive image projected by this key staff member is essential. A neat and professional appearance must be maintained at all times, along with a respectful, open minded demeanor to reflect the philosophy of Oxford Golf Resort to Members and outside contacts.
About Oxford Golf Resort :
- With a burning desire to create Pune & India's top leisure and recreation centre, Oxford Golf Resort epitomizes the true vision of a private club. With facilities ranging from a picturesque golf course, a 42 bay world class equipped golf academy, a dedicated sporting retail shop, tennis courts, squash courts and a wide range of racquet sports on offer, an infinity swimming pool, a variety of restaurants, chalets and tents to stay overnight, and open air venues for banquet and entertainment events provides for a truly world-class country club experience.
- The shining jewel and the true sense of the club, however, can be found in the exceptional Members and Members service provided by our warm staff who welcome you to your home away from home and help form the unforgettable moments experienced when you step into the world of Oxford Golf Resort.
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