Business Support Manager at Snaphunt Pte. Ltd.
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Outbound Caller/Telesales Role - Rehabilitation Programme (2-5 yrs)
- Join a market leader within Ed Tech
- Leadership Role
- Attractive Salary & Benefits
Our client provides an ideal rehabilitation programme which ensures you regain your health and strengthen your heart too
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 2 years experience within a Telesales role, ideally within the Ed Tech and Hospital / Health Care / Healthtech industry.
- You have working knowledge of calls and Outbound calls
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
