Position Summary :

Key Skills required :

Inside Sales, Cold Calling, Lead Generation, and Other Pre Sales Activities

Designation - Asst. Manager / Manager (depending on the seniority of the candidate)

CTC - 5 to 8 LPA for Assistant Manager

8 to 10 LPA for Manager

Supervisor Role such as cold calling to prospects based on BPO, or any other ITES sales process in the domestic customer context.

Primary roles and responsibilities :

- Driving Tele Sales/inside sales process for the auto Loan and Lease product

- Maintain sales and Service KPIs

- Sales target setting and achievement for the teams

- Maintain Process SLAs and Customer satisfaction parameters

- Regular reporting and maintaining MIS

- Manage a team of TLs and Telesales agents

- Hiring, Training, and coaching of team

- Periodic interaction with the product team to provide feedback and suggestions that will lead to improvement in product offerings.

- Periodic interaction with the product team to provide feedback and suggestions that will lead to improvement in the sales funnel

- Work along with the marketing teams to design relevant offers and campaigns to drive sales

Traits that we are looking for :

- B2C Sales experience - Should have done medium Value, High Volume sales

- Experience with Banking / Financial / Insurance products is preferred

- People from startups/fintech will be preferred

- Good communication skills - both verbal and written

- Command over English and Hindi is mandatory. Any additional southern languages is a bonus.

- Should have good interpersonal skills and strong team player mentality

- Go-getter attitude to pursue sales targets and leads

- Perseverance, Hard-working, and target-driven

Experience and Qualifications :

- 3 - 5years experience in Team Lead and Manager roles in a TeleSales environment.

- Graduate in any discipline.

- Knowledge of Southern languages (Kannada, Tamil, Telugu, Malayalam) is preferred but not mandatory.

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