Manager HR at Orion Express Logistics Pvt. Ltd.
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Orion Express Logistics - Executive - Customer Care (0-1 yrs)
- Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features.
- Conduct feedback calls to gather user insights and document customer queries.
- Relay important customer feedback and queries to the sales team for prompt action and follow-up.
- Manage communication through WhatsApp, sending informative messages and providing support via chat to assist clients effectively.
- Scanning documents, saving them on a computer & upload on ERP
