We are a premier brand development agency dedicated to helping businesses achieve standout brand positioning, compelling brand strategies, and enhanced brand identities. We work with a diverse range of clients, including national and international brands, to create impactful and memorable brand experiences.

Job Summary :

We are looking to employ an experienced/fresher locally based Client Servicing Executive to handle all client inquiries, concerns, and complaints professionally.

Responsibilities :

- Serve as a day-to-day point of client contact (For Key Accounts)

- Research and prepare client presentations, reports and conduct in-person client meetings

- Understanding client goals/objectives and their entire digital marketing needs including graphic design, Content writing, Search Engine Marketing.

- Work jointly with internal team to drive operations

- Identify growth opportunities from the client portfolio and drive revenue

- Research and keep current on emerging online trends and best practices with cross functional teams.

- Ensuring client satisfaction and managing escalations.

- Collaborate with the relevant teams to address client needs better, providing regular updates to higher management, and upselling company products where possible.

- Identify new business opportunities through client referrals.

Requirements :

- 0-1 year experience in Marketing and Advertising or Branding agency will be preferred.

- Good Communication and Presentation skill.

- Ability to coordinate between multiple clients and cross functional teams on phone , in person and various channels of communication.

- Able to work well under pressure.

- Demonstrate excellent communication, problem-solving, and customer service skills

- Team player

- Salary Range : Annual CTC : 180000- 300000

Job location : Optimist Brand Design LLP, Sahakar Nagar, Pune