Talent Aquisition Manager at Optimist Brand Design
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Optimist Brand Design - Executive - Client Service (0-1 yrs)
We are a premier brand development agency dedicated to helping businesses achieve standout brand positioning, compelling brand strategies, and enhanced brand identities. We work with a diverse range of clients, including national and international brands, to create impactful and memorable brand experiences.
Job Summary :
We are looking to employ an experienced/fresher locally based Client Servicing Executive to handle all client inquiries, concerns, and complaints professionally.
Responsibilities :
- Serve as a day-to-day point of client contact (For Key Accounts)
- Research and prepare client presentations, reports and conduct in-person client meetings
- Understanding client goals/objectives and their entire digital marketing needs including graphic design, Content writing, Search Engine Marketing.
- Work jointly with internal team to drive operations
- Identify growth opportunities from the client portfolio and drive revenue
- Research and keep current on emerging online trends and best practices with cross functional teams.
- Ensuring client satisfaction and managing escalations.
- Collaborate with the relevant teams to address client needs better, providing regular updates to higher management, and upselling company products where possible.
- Identify new business opportunities through client referrals.
Requirements :
- 0-1 year experience in Marketing and Advertising or Branding agency will be preferred.
- Good Communication and Presentation skill.
- Ability to coordinate between multiple clients and cross functional teams on phone , in person and various channels of communication.
- Able to work well under pressure.
- Demonstrate excellent communication, problem-solving, and customer service skills
- Team player
- Salary Range : Annual CTC : 180000- 300000
Job location : Optimist Brand Design LLP, Sahakar Nagar, Pune