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05/10 Gauree Shankar Sharma
Sr. HR Recruiter at Jobs Clap

Views:139 Applications:17 Rec. Actions:Recruiter Actions:17

Operation Manager - Telesales - Travel (5-10 yrs)

Delhi Job Code: 347078

Company Name : R sport Travel Tourism adventure

Job Title : Post Manager inbound outbound Travel Sales

Job Category : BPO/Telesales

Job Nature : Full Time/Day Shift

Salary (Annual) : 7 - 8 LPA

Qualification Graduate - Any Stream

Work Experience (in Year/s ) : 5 - 10 Year

Communication Skills : Advance level of English

Job description :

We are Looking a dynamic and experienced Manager for our Travel Sales team, with a strong background in inbound and outbound voice processes. The ideal candidate will be responsible for establishing a BPO-like setup within our organization, managing inbound and outbound travel sales, and leading a team of travel sales agents. The Manager will drive sales performance, ensure excellent customer service, and optimize operational efficiency.

Manager - Travel Sales (Inbound & Outbound Voice Process)

- Handling Inbound and Outbound leads for adventure travel bookings

- Manage a team of travel consultants and take responsibility of departmental targets

- Assist in creating promotional campaigns for lead generation from existing customer database

- Maximise new lead conversion and cross selling revenue from existing customers

- Ensure proper updating of leads, follow up and status on CRM

An ideal candidate should :

- Have worked as a travel consultant in a call centre environment for at least 3 years

- Have handled a team of tele-sales executive in any industry

- Understand of sales process, scripts, rebuttal and other hacks

- Have used a CRM software

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