Onboarding Manager (2-3 yrs)
We Are Looking for Someone:
- Who is passionate about building relationships and thrives in a sales and marketing role.
- Who has excellent communication skills and speaks fluent English (bonus points if they're fluent in local languages too!).
- Who has experience pitching concepts and onboarding partners or clients.
- Who is organized, proactive, and able to handle basic training sessions for new partners.
- Who is familiar with the local restaurant and cafe ecosystem in HSR Layout.
- Brownie points: Experience working with consumer tech companies like Zomato, Swiggy, or similar platforms.
What You'll Be Doing:
- Pitch the concept of Fozo to restaurants and cafes in HSR Layout, explaining how it helps them monetize surplus food and reduce waste.
- Build relationships with restaurant owners and managers, addressing their concerns and ensuring smooth onboarding.
- Guide new partners through the registration process on the Fozo platform.
- Provide hands-on training to partners, showing them how to list Mystery Bags, manage orders, and track their earnings.
- Collect feedback from partners to improve the onboarding experience and share insights with the core team.
- Represent Fozo as the friendly, approachable point of contact for all partner-related queries during the onboarding phase.
Experience We're Looking For:
- Proven experience in sales, marketing, or onboarding roles.
- Strong interpersonal skills and the ability to build trust with partners quickly.
- Previous experience in consumer tech, food delivery, or related industries is a plus.
- Comfort with basic tech tools to demonstrate the Fozo app to partners.