Senior HR Executive at OLX
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OLX - Customer Support Role - Seller Helpline (1-4 yrs)
What responsibilities will you get when working with us-
Provide Support in inbound call centre - Anti-Fraud Seller Helpline (9AM - 7PM)
Candidate is expected to speak to customers and provide correct resolution within a specified time.
This is a knowledge centric process
Fraud investigation
Ad hoc Duties
What will you need to be successful in this role :
Bachelor's degree
At least 1 year of professional experience in customer call centre, preferably in the anti-fraud, claims department or legal department
Excellent communication and drafting skills
Preferred skills - fraud/Crime investigation
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