Oliveboard - Manager - Inside Sales (4-6 yrs)
Responsibilities :
- Outbound calls for Conversion of leads received through various marketing channels
- Consistently achieve revenue targets in line with the objectives
- Proactively identify the cross-selling/up-selling opportunities with the existing users
- Work closely with the existing customer base to increase the sales pipeline
- Should have experience in Telesales - Call center metrics
- Build & manage a strong Inside sales team with a deep understanding of consumer buying, support tools and CRM
- Closely coordinate with other cross functional teams to achieve the revenue targets
- Mentor the team on product knowledge, domain understanding and customer handling
- Define, track, and improve key metrics. Collate and analyze the key daily/weekly/monthly data on various performance parameters
- Analyze the existing internal tools and work on enhancements to improve productivity.
Key Requirements :
- At least four years of sales and customer service experience via calls and live chat
- Effective communication skills - English and Hindi
- Excellent team management skills, attention to detail and the ability to multi-task
- Basic knowledge of various competitive exams
- Knowledge of social media platforms
About the Company :
Oliveboard is one of the fastest growing ed-tech startups in India with a base of over 7 million users across all 28 States and 2000+ cities & towns of India. Oliveboard helps students prepare better for competitive exams. We are passionate about delivering a more data-driven form of learning where students can learn through videos and live classes while taking various kinds of practice tests anytime and on any device. The adaptive engine continuously provides feedback to help the users to help improve their performance.
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